I have talked a lot about UGC/word-of-mouth marketing campaigns powered by vSocial's Campaign Solutions hosted offering.
Well, another one just went live. It is called the Go Green Vespa Video Challenge, and the focus of the campaign is on Vespanomics; namely, how Vespa owners do their part for a greener planet Earth.
Great interplay of consumer engagement and branding strategy, which brings me to an interesting article that I read today on the role of interactive agencies in UGC/branding initiatives.
The entry point into the article is a fundamental question of whether the role of agencies gets neutralized as more and more marketing/advertising is consumer participatory and user-generated (versus professionally produced). The author wonders aloud if brands ultimately build their own bridges to consumers versus working through agencies.
My experience suggests that agencies are one of the critical gates to successful campaigns in this arena. Why? Agencies drive the creation of good seeded content so that initial visitors aren’t met with an empty site.
They drive the creative that reconciles what engages consumers to create and submit content with the underlying branding and marketing goals of the campaigns.
Further, agencies craft the holistic approach to ad buys and marketing efforts that build awareness of and drive traffic to the UGC campaign microsite, all the while cultivating viral spread offsite.
UGC campaigns are the quintessential example of managed chaos. Too much of one without the other is a recipe for failure, and it is specifically this type of orchestration where agencies excel.







matrixx is the branded entertainment production company (matrixxpictures.com) that created and handled this campaign (using VSocial applications as well as other providers).
matrixx also executed the viral seeding on social networking sites and video sharing providers.
Mark is completely correct in his comments about "managed chaos". So many elements have to be brought together at just the right moment to ignite the buzz. After all the execution, it is really enjoyable to watch the results as consumers engage and create. Check out some of the videos yourself at www.vespausa.com/gogreenchallenge
Posted by: Kelly Sheehan | September 06, 2007 at 08:40 AM
Thanks for chiming in, Kelly. A lot of people don't get this stuff in terms of how many moving parts need to be coordinated. Glad to be working with you guys.
Best,
Mark
Posted by: Mark Sigal | September 06, 2007 at 10:53 AM